Comparison
Otter vs Fireflies vs Fathom
Three AI meeting notetakers compared on free plans, prices, limits and team features — from each vendor's own pricing page.
Comparison table
| Detail | Otter.ai | Fireflies.ai | Fathom |
|---|---|---|---|
| Free plan As described on each official pricing page. | Basic: 300 transcription minutes per user per month, up to 30 minutes per conversation | Free: transcription, limited AI summaries, 400 minutes of storage per team, 20 AI credits | Free plan: unlimited recordings and instant call summaries |
| Paid plans listed | Pro, Business, Enterprise | Pro, Business, Enterprise | Team, Business (plus individual plans) |
| Entry team price Per seat or user, per month. Billing period matters: annual is cheaper on all three. | Pro: $8.33 billed annually ($16.99 monthly) | Pro: $10 billed annually ($18 monthly) | Team: $15 per user, two-user minimum |
| Meeting platforms named | Zoom, Microsoft Teams, Google Meet | Zoom, Google Meet, Microsoft Teams and more; file uploads; Chrome extension | Not stated on the pricing page |
| Recording or conversation limit | 30 minutes (Basic), 90 minutes (Pro), 4 hours (Business and Enterprise) per conversation | 2 hours (Free and Pro), 3 hours (Business), 4 hours (Enterprise) | Not stated on the pricing page |
| Team and sales features named | Salesforce and HubSpot sync (Pro for limited users, Business, Enterprise); custom notetaker name (Business) | Conversation intelligence and team analytics (Business) | CRM field sync after meetings (Business) |
| Best suited to Our summary, based on the facts above. | Individuals who need short transcripts on a free plan | Teams that want searchable transcripts across platforms and file uploads | Individuals who want unlimited free recordings, and sales teams that want CRM updates |
Scroll sideways on small screens to see every tool. Italic entries could not be verified on an official page for this review.
All three tools join or record your meetings, transcribe them and write summaries. The differences that matter for a small business are what the free plan really covers, how paid plans are priced, and whether you need team features such as analytics or CRM updates.
How to choose
- You only need occasional notes for short calls: start with a free plan. Otter’s Basic plan caps each conversation at 30 minutes; Fathom describes its free plan as unlimited recordings; Fireflies’ free plan limits AI summaries and storage.
- Your team needs a shared, searchable archive: compare Fireflies Pro or Business with Otter Business, and check storage limits per seat.
- You sell on calls and use a CRM: Fathom’s Business plan lists CRM field sync after meetings. Check that your CRM is supported before you buy.
Before you roll one out
Tell participants when a call is recorded, and check the recording-consent rules where you and your clients are. Test each tool on three or four real meetings, and read the summaries against your own notes: missed action items and wrong names are the errors that cost the most.
For a broader look at where meeting notes fit into your week, see AI productivity workflows.
Official sources
- Otter.ai pricing otter.ai
- Fireflies.ai pricing fireflies.ai
- Fathom pricing fathom.ai