What is Robylon?
Robylon is an AI customer-support platform. Its agents answer customers across chat, email, WhatsApp and voice, connect to helpdesks and CRMs such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot and Shopify, and hand conversations to a human with context.
Pricing is credit-based. The free Starter plan includes 300 credits a month (about 40 conversations by Robylon’s estimate), 50 knowledge sources, a chat widget and Slack integration. Pro starts at $25 a month for 500 credits and Business at $180 for 4,500 credits; voice phone calls are included from Business up.
Add-ons include live-agent seats ($19–$89 per seat a month), extra credits ($25 per 1,000) and removing the “Powered by Robylon” badge ($29 a month). Yearly billing is 10% cheaper.
What can you use Robylon for?
- Answering support questions on website chat and email
- Handling order updates and refund requests via Shopify and helpdesk integrations
- Supporting customers on WhatsApp
- Running AI voice support lines (Business plan and above)
Strengths and limitations
Strengths
- Free Starter plan to test the agent
- Works across chat, email, WhatsApp and voice
- Integrates with major helpdesks and Shopify
Limitations
- Free plan covers only about 40 conversations a month and basic models
- Voice calls need Business ($180/month and up)
- Per-minute voice rates are not listed on the pricing page
Robylon plans and pricing
Starter free (300 credits/month, ~40 conversations). Pro from $25/month (500 credits), Business from $180/month (4,500 credits, includes voice), Enterprise custom. 10% off yearly.
Checked on the official pricing page on 1 November 2026. Plans, limits and prices change often, so confirm the current details before you buy. We do not list prices that we have not verified.
Robylon: common questions
Is Robylon free?
Yes, Robylon has a free plan, with paid plans for more usage or features, starting from $25/mo (checked on the official pricing page on 1 November 2026). Starter free (300 credits/month, ~40 conversations). Pro from $25/month (500 credits), Business from $180/month (4,500 credits, includes voice), Enterprise custom. 10% off yearly.
What are the best alternatives to Robylon?
Alternatives to Robylon listed on Algorixio include Tidio, Fin by Intercom, Zendesk AI and Gorgias. Which one fits depends on your use case, budget and the tools you already use; each has its own page with verified plan details.
Official sources
Information on this page was last checked against these sources on 1 November 2026. Algorixio has not run its own hands-on benchmark of this product.
- Robylon pricing robylon.ai
